- Artist Merchandise (300)
- Music (CD/DVD) (523)
- Manga & Magazines (40)
- Movie & Play Merchandise (14)
- Apparel & Accessories (18)
- Japanese Items (77)
How We Use Your Information
Personal information you have entered on coolJAPANstore (coolJAPAN inc.), including your name, gender, date of birth, shipping address, billing address, phone number, email address, and credit card details, are collected and stored by coolJAPANstore (coolJAPAN inc.). Other information such as records and details of your orders, IP (Internet protocol) address, and URL (Uniform Resource Locator) of the link website which our website is linked to, will be collected and stored automatically.
How We Collect Your Information
Information we collect will only be used sfor the purposes of providing our services, processing orders, and for providing customer support whenever necessary. However, the information may be collected for performing statistical analysis and to monitor online activities in order to improve our website and services quality.
Release of Personal Information
We will never release personal informations except the conditions below：
- Complying with law, or for protecting the rights, safety, and property of coolJAPANstore (coolJAPAN inc.), our users, or others.
- To our partner companies for shipping your order.
- Credit Card Companies
Credit card companies and their vendors process credit card payments. We share credit card details and other personal information for processing credit card payments if necessary.
- Delivery Companies
We ship our orders through delivery companies. We only share personal information necessary for delivery and collection of payments.
- Credit Card Companies
- To the other sites owned by coolJAPAN inc.
Protecting Your Personal Information
We apply a number of technological measures against unauthorized access and computer viruses to ensure the prevention of loss, corruption, alteration, and theft of personal information.
Your personal information is protected by your password.
We use a technology called SSL (Secure Socket Layer) to encrypt your personal information when logged in, and when you place your orders. The technology effectively lowers the risk of theft and alteration of your personal information when it is transmitted through the Internet.
We transfer small pieces of text called Cookies to your hard drive, which enable our system to recognize your browser every time you visit our website, and enables items to be stored in your shopping cart. You can disable your computer from accepting Cookies by changing the settings of the browser. However, disabling Cookies makes certain features of our website, such as placing orders, unavailable.
We recognize your rights to disclose, make changes, discontinue its use, and delete your own personal information we have collected, and when demanded or requested, we will respond without objection as soon as possible.
You can view and make changes to your personal information by signing into My Account.